Disney Replaces Theme Park FastPass With Disney Genie Digital Service – Deadline

First revealed during the Parks and Resorts panel at D23 Expo 2019, Disney Genie is a new, free digital service designed to help Disney Parks guests plan, flexibility tools, a guide, expert tips and more again. Disney Genie is integrated with the My Disney Experience and Disneyland apps. It should be available this fall.

Disney Genie includes a custom itinerary feature that will map out an entire day for guests. Specific attractions, dining experiences and general interest entertainment like Disney Princesses, Villains, Pixar, Star Wars, thrill rides and more – Guests tell Disney Genie what they want to do and it delivers personalized recommendations.

The company said FastPass, FastPass+ and Disney MaxPass services will be retired and replaced with “Lightning Lane” entry to rides and attractions. For the price of $15 per ticket per day at Disney World and $20 per ticket per day at Disneyland, guests can choose the next available time to arrive using the Lightning Lane entrance. Only one selection at a time is allowed.

Josh D’Amaro, President, Disney Parks, Experiences and Products, said, “Disney Genie listens to the preferences customers share with us to help design their best day and deliver an experience that’s right for them. Combining incredible technology with over 60 years of expertise in how our customers visit the parks, Disney Genie will personalize their Disney day, allowing customers to spend less time planning and waiting and more time doing things. that they like.

Here are some of the promised benefits:

Personalized route planning
Continuously updated board
Prediction of future wait times for attractions
virtual assistant
mobile control
Restaurant waiting list, registration and reservations
Virtual attraction queues (available at select attractions)

Disney Genie is intended to bring together existing scheduling features in one place, from virtual queue to dining and experience reservations to mobile food ordering and more. If guests make itineraries, Disney Genie will continue to update them throughout the day as conditions change. It will display current and predicted wait times, helping visitors predict when they could get to attractions quicker.

Earlier this month, Disneyland launched a new “Magic Key” offer to replace the popular annual pass program. Magic Key passes go on sale August 25, 2021.

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