Microsoft Edge can’t download files? Here’s how to fix it

Microsoft is trying to convince more and more people to set Edge as their default browser. Although Edge has definitely improved since its release, it is not error proof and you may encounter different issues such as unable to download files.

If this has happened to you, there is no need to go back to Chrome or Firefox. We’ll show you how to check and configure Edge settings so you can fix the problem in no time.

1. Update Edge

If you are using an older version of Microsoft Edge, you will notice some issues while browsing. To check if you are using the latest version of Edge, click the three points menu in the upper right corner and open Settings. Then, in the left menu, select About Microsoft Edge.

Edge should display the Microsoft Edge is up to date message if you are using the latest version. Or it may notify you that an update is available and you need to restart the browser to install it.

Microsoft Edge settings.

Why isn’t Edge updating automatically?

Usually, Microsoft Edge installs all available updates on its own. But if you are using a metered connection, you may need to manually update the browser for it to work properly.

To fix this issue and update Edge on its own, you need to configure its settings. Move towards bord://settings/help and enable the toggle next to Download updates over metered connections.

2. Use InPrivate Mode

One of the installed browser extensions may have a bug or glitch that prevents Edge from downloading files. To use Edge without extensions, open the browser menu and click New InPrivate window or use the Ctrl+Shift+N shortcut.


If you can download files from the InPrivate window, disable all extensions and re-enable them one by one. This way, you can identify which one is giving you trouble.

Related: How to easily remove or disable extensions from your browser

3. Change download location

If you cannot download files while using Edge, you need to check the download location. Maybe your computer is out of free space or the download path has become unavailable. In this case, changing the download location should fix the problem.

  1. Open the browser menu.
  2. Head toward Settings > Downloads.
  3. Click on Switch beside Location and set a new download path.
  4. Check if Edge can now download files.

Download Settings in Microsoft Edge.

4. Check antivirus settings

If you are still unable to download files after changing the download path, you should check your antivirus settings. Your antivirus can block internet downloads to protect your computer from malware, that’s why Edge can’t download anything.

Related: Quick sites that let you check if a link is safe

5. Microsoft Edge cannot download Office files

There is also the case where Edge can download apps or photos but opens Office files instead of downloading them. Fortunately, the solution to this problem is quite simple.

Move towards bord://settings/downloads and turn off the toggle for Open Office files in browser.

Microsoft Edge download settings.

If you want more control over your downloads, you can enable the Ask me what to do with each download and Show the downloads menu when a download starts options.

6. Reset edge

If you cannot identify any issues with your antivirus or browser settings, you should try to reset Edge settings to their defaults. This will delete data associated with Edge, such as browser cookies, but will retain bookmarks, history, and saved passwords.

To reset Edge, open the browser’s Settings menu and select Reset options. Then click Restore settings to their defaults > Reset.

Resetting Microsoft Edge.

7. Repair Edge

If you notice Edge crashing or freezing in addition to not being able to download files, repairing the app will get it working properly again.

  1. Open Settings and go to Apps > Apps and features.
  2. To select Microsoft Edge and click To modify.
  3. In the pop-up window, click Repair.

Repair Microsoft Edge.

Download Stress-Free on Microsoft Edge

Hope you can download files with Microsoft Edge now. As we discussed, there are a few settings you should check when dealing with browser issues. As long as you keep your browser up to date and configure your antivirus settings correctly, you shouldn’t have any issues.

Someone is working on a Microsoft Edge web browser tab

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